Exatus Gene Privacy Policy

Welcome to Exatus Gene, registered under CNPJ 37.208.935/0001-78, headquartered at Rua Bento Gonçalves, 59, Sala 802 — Centro, Marau, RS — 99150-000. Our commitment is to the integrity and security of our users’ and customers’ personal data. This Privacy Policy applies to all digital interactions carried out on our website https://exatusgene.com/, associated services, mobile applications, and other digital platforms under our control.

By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We treat the protection of your personal data with the utmost seriousness and are committed to processing it responsibly, transparently, and securely.

Definitions

“Personal Data”: Information that identifies or can identify a natural person.

“Sensitive Personal Data”: Information revealing intimate personal characteristics, such as racial origin, religious beliefs, political opinions, genetic or biometric data.

“Processing of Personal Data”: Any operation involving Personal Data, such as collection, recording, storage, use, sharing, or destruction.

“Data Protection Laws”: All laws regulating the Processing of Personal Data, including LGPD (General Data Protection Law, Law No. 13.709/18).

Data Collected and Reasons for Collection

We collect and process the following types of personal data:

Information You Provide: Includes, but is not limited to, your name, surname, email address, physical address, payment details, and any other information you choose to provide when creating an account, making a purchase, or interacting with our customer service.

Automatically Collected Information: When you visit our site, we automatically collect information about your device and your interaction with our site. This may include data such as your IP address, browser type, device details, time zone, pages visited, products viewed, sites or search terms that referred you to our site, and information about how you interact with our site.

Use of Cookies and Tracking Technologies

Exatus Gene uses cookies, which are small text files stored on your device, and other tracking technologies to improve the user experience on our website https://exatusgene.com/, understand how our services are used, and optimize our marketing strategies.

Types of Cookies Used:

• Essential Cookies: Necessary for the website to function, allowing you to navigate and use its features. Without these cookies, services like shopping carts and payment processing cannot be provided.
• Performance and Analytics Cookies: Collect information about how visitors use our site, which pages are visited most frequently, and whether they encounter error messages. These cookies are used solely to improve site performance and user experience.
• Functionality Cookies: Enable the site to remember your choices (like your username, language, or region) and provide enhanced and more personalized features.
• Advertising and Social Media Cookies: Used to deliver advertisements more relevant to you and your interests. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

Purposes of Data Processing

The collected data is used to:

• Provide, operate, and improve our services and offerings;
• Process your transactions and send notifications related to your purchases;
• Personalize your user experience and recommend content or products that may interest you;
• Communicate important information, offers, and promotions according to your communication preferences;
• Conduct internal analysis to develop and enhance our services;
• Comply with applicable legal and regulatory obligations.

Sharing and Transfer of Personal Data

We may share your personal data with third parties under the following circumstances:

• With service providers and partners who assist us in business operations, provided they comply with our data protection guidelines and applicable laws;
• To comply with legal obligations, respond to legal proceedings, or protect our rights and property, as well as the safety of our customers and the public;
• In case of corporate restructuring, sale, merger, or other transfer of assets, ensuring that the receiving entity agrees to uphold the privacy of your data according to an equivalent policy.

Links to Other Websites and Social Media

Our platform may include links to external websites of partners, advertisers, and suppliers. Clicking these links will direct you out of our website to domains that follow their own privacy policies, for which we are not responsible.

We recommend carefully reading these policies before providing any personal data. Similarly, we do not assume responsibility for the privacy practices of third parties like Facebook, Apple, Google, and Microsoft. We encourage you to familiarize yourself with their privacy policies when using their services or applications.

Data Subject Rights

You have several rights regarding your personal data, including:

• The right to access, rectify, or delete your personal data in our possession;
• The right to restrict or object to our processing of your data;
• The right to data portability;
• The right to withdraw your consent at any time when processing is based on consent.

To exercise these rights, contact us at comercial@exatusgene.com.

Data Security

We have implemented technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no system is completely secure. We commit to notifying you and any applicable authority of any security breaches in accordance with current legislation.

Changes to the Privacy Policy

Our Privacy Policy may be updated periodically. The most current version will always be published on our website, indicating the date of the last revision. We encourage you to regularly review our policy to stay informed about how we are protecting your data.

Contact

If you have questions or concerns about our Privacy Policy or data practices, please do not hesitate to contact us at comercial@exatusgene.com. We are committed to resolving any issues related to the privacy of our users and customers.